Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, address
• Medical Information: Prescriptions, medical history (with consent)
• Transaction Data: Order details, payment information
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

Your information is used to:

• Process and fulfill medicine orders
• Communicate about orders and services
• Comply with legal and regulatory requirements
• Improve our services and user experience
• Prevent fraud and ensure security

3. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

4. Data Sharing

We may share your information with:

• Healthcare providers (with your consent)
• Regulatory authorities (as required by law)
• Service providers (logistics, payment processors)
• Legal authorities (when legally required)

We never sell your personal information to third parties.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

6. Cookies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international data transfers.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

9. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notification.

10. Contact Us

For privacy-related inquiries, contact our Data Protection Officer:

Email: privacy@ikrispharma.com
Phone: +91 96869 78554